Our Guarantee

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Nate Certified

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We only employ NATE-Certified technicians so you know you are getting the most qualified installers.
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Trane Comfort Specialist

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The Indoor Comfort Guarantee

100% Satisfaction

Indoor Comfort Heating and Cooling is dedicated to upholding the highest level of service and installation in the heating and air conditioning industry. Our Peace-of-Mind Guarantee is extended to you as a demonstration of our commitment to 100% customer satisfaction.

100% Money Back Guarantee
We agree to accept both personal and company responsibility for your 100% complete satisfaction with the operation of the equipment provided by us and paid for by you. During the first year, if you are dissatisfied with the operation of the equipment we have installed, we will promptly correct the problem. After we have corrected the problem, if the equipment is still not operating properly according to the manufacturers standards, and the manufacturer's representative has verified its failure and no other alternative is available, upon your written request we will replace the system at no additional charge. The guarantee only applies to complete systems (such as a furnace, evaporator coil, and condenser) installed on the same date, and does not apply to any partial system installation.

Installation Workmanship Guarantee
Our installation technicians are the best in skill, attitude, and workmanship, have undergone extensive pre-employment criminal background checks and participate in random drug testing. They’ll care for your home and complete the job with speed and precision. They'll wear shoe covers, use drop cloths, clean up when they are finished, and take personal responsibility for your complete satisfaction. They will not smoke or swear in your home or anywhere on your property. They are polite and courteous. If when they have finished in your home, they have not performed in accordance with these high standards, we’ll extend your current Maintenance Agreement to include an additional visit at no charge. (All we ask is that you notify our office of your dissatisfaction the same day that the installation was completed.)

Better Than We Found It Guarantee
One of homeowner’s greatest fears is that a contractor who works in their home will make a mess or destroy it. We, at Indoor Comfort, want to ease your fears by providing the highest quality in service and installation. We guarantee that we will leave your home BETTER than we found it or we’ll extend your current Maintenance Agreement to include an additional visit at no charge. We are that confident. (All we ask is that you notify our office of your dissatisfaction the same day that the installation was completed in your home).

Our Installations
Photo-worthy workmanship, high-quality materials, and no shortcuts-----all standard with our installation. Every job, from the most basic to the most elaborate, receives a 100% satisfaction guarantee.

 

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I really appreciated the professionalism and attention to detail from the guys during the installation of our new unit. Thanks for going the extra mile Bobby.. John Davis – AAA Printing

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Contact

Phone: 731-­644-2794
Fax: 731-­644-2795
Email: info@indoorcomfortonline.com
9060 HWY 79 N. Springville, TN 38256